Ova8 International Ltd

Privacy Policy

Last updated: March 2026

Introduction

OVA8 International Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ova8.org.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details

Company: OVA8 International Ltd
Email: info@ova8.org
Website: https://ova8.org

Information We Collect

We collect the following types of information:

Contact form submissions: When you submit a form on our website, we collect the information you provide, which may include your name, email address, phone number, company name, and message content.

Analytics data: We use Google Analytics 4 (GA4) to collect information about how visitors use our website. This includes your IP address (anonymised), browser type, device type, pages visited, time spent on pages, and referral source. This data is collected using cookies.

How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide customer support
  • To improve our website and user experience
  • To analyse website traffic and usage patterns
  • To comply with legal obligations

Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent: For analytics cookies, we obtain your consent before placing non-essential cookies on your device.

Legitimate interests: For responding to enquiries you have initiated and for improving our website and services.

Legal obligation: Where we are required to process data to comply with the law.

Third-Party Services

We use the following third-party services that may collect or process your data:

Google Analytics 4: For website analytics. Google may transfer data outside the UK. For more information, see Google’s Privacy Policy at https://policies.google.com/privacy.

Google Maps: To display our distributor locations. For more information, see Google’s Privacy Policy at https://policies.google.com/privacy.

Cookies

Our website uses cookies to enhance your experience and collect analytics data. You can control cookie preferences through your browser settings or our cookie consent tool. Essential cookies required for the website to function cannot be disabled.

Data Retention

We retain contact form submissions for as long as necessary to respond to your enquiry and for our legitimate business purposes, typically no longer than 2 years. Analytics data is retained in accordance with Google Analytics’ data retention settings.

Your Rights

Under UK GDPR, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can request that we correct inaccurate or incomplete data.

Right to erasure: You can request that we delete your personal data in certain circumstances.

Right to restrict processing: You can request that we limit how we use your data.

Right to data portability: You can request a copy of your data in a machine-readable format.

Right to object: You can object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@ova8.org.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. You can contact them at https://ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.